cb6 Frequently Asked Questions
Everything you need to know about playing on cb6 — from opening your account and making deposits via bKash or Nagad, to cricket betting rules, bonuses, and keeping your account safe.
This page brings together the most common questions asked by cb6 players across Bangladesh. Whether you are brand new to the platform or a returning player with a specific query, you will find clear, direct answers here. Topics cover account registration and verification, payment methods including bKash, Nagad, and Rocket, cricket and casino gameplay, promotional offers, and security. If you cannot find what you need, contact our support team at [email protected].
Account & Registration
Creating a cb6 account takes just a few minutes by visiting the cb6 Login page and completing the registration form. You will need to provide your full name, date of birth, a valid mobile number, and a secure password. Once you submit your details, a one-time password (OTP) will be sent to your registered mobile number to verify the account. You must be 21 years of age or older to register — underage registrations are rejected and any associated accounts are closed immediately.
cb6 requires identity verification before processing your first withdrawal. Accepted documents include a National ID card (NID), passport, or birth registration certificate. You will also need to verify the mobile wallet or bank account you intend to use for withdrawals. Submit clear, legible scans or photos of your documents through the verification section of your account dashboard or by emailing [email protected]. Most KYC verifications are completed within 24 hours during business days.
You can reset your cb6 password from the login page by selecting the "Forgot Password" option and entering your registered mobile number. An OTP reset code will be sent to that number, which you use to set a new password. If you no longer have access to your registered mobile number, contact [email protected] with your account username and identity details so our team can assist you securely.
No — each player is strictly limited to one active cb6 account. Creating duplicate accounts is a violation of our Terms and Conditions and may result in permanent closure of all associated accounts and forfeiture of any balances. If you believe you have accidentally created a duplicate account, contact [email protected] immediately to have the situation resolved without penalty.
To close your cb6 account permanently, email [email protected] from your registered email address with the subject line "Account Closure Request" and include your registered username. Any remaining balance will be processed for withdrawal to your verified payment method before closure is completed. If you are closing your account due to gambling concerns, we encourage you to consider self-exclusion first — our responsible gaming team can walk you through the options.
Deposits & Withdrawals
bKash deposits on cb6 are credited to your account balance almost instantly — typically within 1 to 3 minutes of completing the transaction. If your deposit has not appeared after 10 minutes, take note of your bKash transaction ID and contact [email protected] so our team can investigate and manually credit the amount if confirmed. Always double-check the cb6 receiving number before sending your bKash payment to avoid misrouted transactions.
The minimum deposit on cb6 is ৳200 BDT for all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit, though very large deposits may be subject to additional verification checks. We recommend starting with a comfortable amount that fits your personal entertainment budget, keeping in mind that cb6 is a platform for recreational play.
The minimum withdrawal on cb6 is ৳500 BDT. Withdrawals below this threshold cannot be processed. There is no upper limit on individual withdrawals, but larger amounts may require additional identity confirmation before being released. Keeping your KYC documents verified in advance helps ensure withdrawals are processed without unnecessary delays.
cb6 processes most withdrawal requests within 1 to 24 hours. Mobile wallet withdrawals via bKash, Nagad, and Rocket are typically the fastest, often arriving within 30 to 60 minutes of approval. Bank transfers to Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, or Sonali Bank may take up to 2 business days depending on interbank processing times. Withdrawals submitted on public holidays may take slightly longer to process.
cb6 does not charge its own platform fees on standard deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) may apply their own standard transaction charges depending on your account type and the amount transferred. We recommend checking the current fee schedule of your chosen payment provider directly, as these rates are set by the providers and are outside cb6's control.
Yes, cb6 accepts deposits via direct bank transfer from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), City Bank, and Sonali Bank. Bank transfer deposits typically take 30 minutes to 2 hours to be reflected in your cb6 balance depending on the sending bank's processing speed. Always use your cb6 username as the transfer reference so our system can match your payment correctly.
Games & Gameplay
Yes, cb6 offers betting markets on BPL (Bangladesh Premier League), IPL, T20 World Cup, and all major international cricket fixtures featuring the Bangladesh Tigers. Available markets typically include match winner, top batsman, total runs, over/under runs per over, and live in-play betting. Markets open ahead of each match and close at the start of the first ball. Visit the Cricket section of cb6 to see all currently available fixtures and odds.
cb6 hosts an extensive slots library from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The selection covers classic three-reel slots, modern video slots with bonus buy features, progressive jackpot titles, and high-volatility games popular among Bangladeshi players. All slot games on cb6 use certified random number generator (RNG) technology to ensure fair and unpredictable outcomes on every spin.
Yes, cb6's live casino is available around the clock, seven days a week. Live tables powered by Evolution Gaming and Ezugi run continuously, meaning you can join a live roulette, baccarat, blackjack, or teen patti table at any time of day or night in Bangladesh Standard Time (BST, UTC+6). Some specialist tables may have limited opening hours, which are clearly indicated in the live casino lobby.
cb6 is fully optimised for mobile play and works smoothly on all modern Android and iOS devices through the mobile browser — no app download is required. The platform is designed as a mobile-first experience, so the full range of sports betting markets, slots, live casino tables, and arcade games are accessible directly from your phone's browser. For the best experience, use an up-to-date version of Chrome or Safari with a stable internet connection.
RTP stands for Return to Player and is expressed as a percentage — for example, a slot with 96% RTP theoretically returns ৳96 for every ৳100 wagered over a very large number of spins. It is a long-run statistical measure and does not predict results in any individual session. cb6 only offers games from certified providers whose RTP figures are independently audited. You can usually find the RTP for a specific game in its paytable or help section within the game itself.
Bonuses & Promotions
cb6 offers a welcome bonus to new players on their first deposit, giving your starting balance a significant boost right from the start. The exact percentage match and maximum bonus amount are displayed on the promotions section of the cb6 platform at the time of your registration. Welcome bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn — always read the full bonus terms before opting in.
A wagering requirement specifies how many times you must bet the bonus amount (or bonus plus deposit, depending on the offer) before the resulting winnings become eligible for withdrawal. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place a total of ৳20,000 in qualifying bets before withdrawing. On cb6, progress toward completing a wagering requirement is visible in your account dashboard so you can track where you stand at any time.
Yes, cb6 periodically offers free spins as part of welcome packages, reload promotions, and seasonal campaigns — for example, during Eid, Pohela Boishakh, or major cricket tournaments like the T20 World Cup. Free spins are typically awarded on selected Pragmatic Play or NetEnt slot titles and carry their own wagering requirements before any winnings can be withdrawn. Check the active promotions page on cb6 for the latest free spin offers available to your account.
cb6 rewards its most active players through an ongoing loyalty programme where regular wagering activity earns points that can be exchanged for bonus credits, free spins, or cashback. Higher activity levels unlock elevated tiers with improved benefits including faster withdrawal processing, dedicated account support, and exclusive reload offers. Contact [email protected] to learn more about your current loyalty status and what rewards are available to you.
No — bonus funds on cb6 must meet the specified wagering requirements before they can be converted to withdrawable cash. Your real-money balance and bonus balance are tracked separately in your account. Withdrawing your real-money balance before completing wagering requirements will typically forfeit any remaining bonus funds and associated winnings. If you would prefer not to be bound by wagering conditions, you can opt out of a bonus before depositing by contacting support.
Safety & Responsible Gaming
cb6 is a safe and reliable platform that uses SSL encryption to protect all data transmitted between your device and our servers. Player funds are held separately from operational accounts, and all games are sourced from certified providers whose fairness is independently audited. We follow strict responsible gaming guidelines and maintain transparent terms for all promotions and transactions. Our support team is contactable at [email protected] for any security concerns.
The minimum age to register and play on cb6 is 21 years old. This applies to all players regardless of location. cb6 conducts age verification during the registration process and may request additional documentation at any point. Accounts found to belong to players under 21 are closed immediately and any deposited funds are returned. If you share a device with anyone under 21, always log out of your cb6 session when not in use.
You can request daily, weekly, or monthly deposit limits on your cb6 account by contacting [email protected]. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period — 24 hours for daily limits and 7 days for weekly or monthly limits. Reducing your limit, however, takes effect right away. Setting a deposit limit is one of the most effective ways to keep your gambling within a budget you are comfortable with.
To self-exclude from cb6, email [email protected] with the subject line "SELF-EXCLUDE NOW" and your registered username. Self-exclusion is available for periods of 6 months, 1 year, 2 years, or permanently, and once activated it cannot be reversed until the chosen period has ended. During exclusion, your account is fully suspended — you cannot log in, deposit, or place bets. cb6 will also pause all promotional communications to your registered contact details for the duration.
cb6 protects all personal and financial data using industry-standard SSL (Secure Socket Layer) encryption on every page and transaction. Your payment details are never stored in plain text on our servers. Access to account data is protected by password authentication and, where available, two-factor verification. We do not sell or share your personal data with third parties for marketing purposes. Full details of how your data is handled are available in the cb6 Privacy Policy.
Why Players Choose cb6
Instant BDT Deposits
Top up your cb6 account in seconds via bKash, Nagad, Rocket, or Upay — no waiting, no delays.
Live Cricket Betting
Bet on BPL, IPL, T20 World Cup, and every Bangladesh Tigers fixture with real-time odds and in-play markets.
SSL-Secured Platform
Every transaction and login on cb6 is protected by full SSL encryption and fair-play certified games.
7-Day Support
Our support team is available every day of the week at [email protected] to resolve any account or payment issue.
Mobile-First Design
cb6 is built for phones first — no app needed, just open your browser and play from anywhere in Bangladesh.
Still Have Questions?
Our support team is available seven days a week. You can also explore the platform directly — login to your cb6 account or check out our cricket and slots sections.
21+ only. cb6 is a safe and reliable platform. Please gamble responsibly.